AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Ags tracking1/12/2024 ![]() They have a “R&D department” located in the Domain here in Austin of all places, and the only R&D here gotta be a honey hole, because I don’t see how they’re staying in business sucking ass like they do for Samsung. That Samsung uses them as a fulfillment partner…can only mean they have a stake in them or there’s a board member at Samsung who has a squeeze over there, or maybe AGS is shipping a lot of things “non-TV’s” like use your imagination. You can look back thru threads 4-5 years ago and it’s the same shit. Wait on the phone for 1 hour 27 minutes and then I hear someone breathing and laughing then click click hung up. ![]() Then I call Samsung and they say to call AGS. So I wait here all fkn day for my TV, and at 4:57 I get an email saying it’s been delayed due to transit. But on the 24th I go into the hub and try to change my delivery to an earlier date and I can, to December 28th. And I thought well, it’ll be here sooner than that, no worries. Yeah, so I paid for mine at on December 7th with a delivery date given on that date of December 29th. Is this a common problem nowadays? I ordered a TV three years ago and had it four days from the time I submitted the order. I go on a two-week vacation out of town on the 15th with no way to receive the TV till the 27th of December. We are now 34 days from ordering and still waiting on the TV. Samsung’s support during this process was extremely terrible and not helpful. Samsung told me they shipped it and contact AGS, and Samsung refused to contact AGS themselves. Samsung told me to contact AGS, AGS told me they do not have the TV contact Samsung. I contacted Samsung support again, I went round and round with them and was assured many times I would get the TV on the 9th. On Dec 6th I noticed no change in shipping status “order created”. Dec 3rd hit and I got a tracking number (after talking with support and going round and round for a few days before the 3rd) AGS shipping, great I thought it is on its way. I was assured by the sales guy on chat that I would get the TV on or before Dec 3rd. My initial delivery date was December 3rd. I ordered a TV QN75QN90AAFXZA on November 6. Picking up at a physical retail location, such as Best Buy or a Samsung Experience Store? We will send you an e-mail as soon as your order is ready to be picked up.Samsung support has been terrible for me. If your order is cancelled, or on hold, we’ll send an e-mail with additional details and any actions needed (if any).Once we have confirmed inventory, we’ll automatically update it with a revised delivery date. If the delivery date is blank on the My Orders page, that usually indicates an unexpected inventory shortage.Please note: For Large Television and Home Appliance orders, contacting the carriers directly can help clarify final mile delivery windows after they’ve been shipped. ![]() Visiting the carrier website can sometimes help fill in those gaps. There can be delays that prevent us from displaying the most up-to-date tracking details.If your order has shipped and the delivery date hasn’t passed, even if there isn’t any movement on the tracking, it’s on the way to you.If your order hasn’t shipped and the expected delivery date hasn’t passed, we will ship it in time to meet the delivery date shown.You can also find this information by searching for your order here. The My Orders page is the best place to see where your order is in the fulfillment process and its current expected, or scheduled, delivery date.
0 Comments
Read More
Leave a Reply. |